30-Day Refund Policy
At O S Brake, your satisfaction is always guaranteed. We know it's sometimes necessary to return an item. We want to make it easy. Please have your original order number and date on hand.
- Call our Customer Service representatives for return shipment authorization, Toll-free, at 800-450-9022. You will be given a MERCHANDISE RETURN NUMBER, That you will be asked to prominently display on the outside of the return shipment.
- Ship merchandise back to O S Brake in a well packaged box so as not to damage the brake system. Keep shipment tracking number until you receive your refund.
- REFUNDS may be paid by company check and mailed within two weeks of O S Brake receiving a validated return item.
- Refunds may be issued to the credit card used in the original purchase.
- A $35 restocking fee will be applied per each brake return.
- Merchandise Return Number must accompany return shipment.
- Postage for return shipment must be prepaid.
- Materials must be undamaged to receive a refund (minimal wear and tear is normal)